Returns will only be accepted if purchase is made online through the website.
All returns must be postmarked within eight (8) days of the purchase date. All returned items must be in new and unused condition, with all original tags, colour box with wrap shrink and labels attached.

To return an item, please email us at rma@cadyce.com to obtain a Return Merchandise Authorization (RMA) number. After receiving RMA number, place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least Ten (10) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

Warranty does not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards or damage caused by accident or abuse of the product. Neither does the warranty cover normal wear and tear or damage to any non-cadyce product used in connection with the product. Power adapters have no warranty.

For defective or damaged products, please email us at customercare@cadyce.com

If you have any questions concerning our return policy, please contact us at rma@cadyce.com